The Counter

Selling well, written down

Store and kiosk design, upselling that isn't pushy, inventory that adds up, and keeping a team motivated. Written for whoever is standing at the counter — and whoever owns it.

A printed weekly staff schedule and a printed sales report lying side by side on a wooden shop counter in warm evening light, one hand resting at the edge of the frame, with a second schedule pinned to a cork board and a wall clock behind

Team·July 25, 2026·7 min read

Retail Commission Structure: Stop Paying for Saturday

Flat commission on gross sales pays your team for the shift they were handed, not the selling they did. A better plan, and the five ways sellers will game it.

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