The Counter
Selling well, written down
Store design, upselling that isn't pushy, inventory that adds up, and keeping a team motivated. Written for whoever is standing at the counter — and whoever owns it.
Retail Shrinkage: Split the Number to Fix It
Your shrink number hides four separate problems. A weekly count of your highest-value SKUs finds which one is yours before the trail goes cold.
Read itThe Retail Markup That's Losing You Money
A fat retail markup and a healthy margin are not the same number, and mixing them up is how a shop's best-looking item ends up earning the least from its shelf.
Open-to-Buy: How Much You're Actually Allowed to Spend
Reordering is a per-item question. Open-to-buy is the total-dollars question, and it's usually set by what didn't sell last month, not what you want to buy this one.
Reorder Point Formula: Your Supplier Is the Variable
The reorder point formula is three numbers, and two of them you can measure yourself. The third one most shops copy off a supplier's website — and that's the one that empties the shelf.
How to Clear Dead Stock: One Cut, Not Eleven Months
The stair-step markdown is the most expensive habit in small retail. Once an item is dead, the price is whatever a stranger will pay today — so cut once, and cut deep.
Everything here works better on a POS that doesn't charge rent.
VoVi is $0/month — every feature, every location. We earn a flat 2.79% on Visa, Mastercard & Discover (American Express 3.5%) only when you take a card — or we match the rate you already pay.
Get VoVi free